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Training and Technical Support to Drive Agent Adoption

Free Agent Training
Agents are busy people. The last thing they have time to do is struggle and waste time trying to learn how to use a new resource. The Imprev Design Center is easy to use and the process is consistent - so no matter what type of marketing piece they are creating, the steps are the same. But to make the adoption process even easier, we offer free training webinars that will have your agents whizzing through the Design Center in under an hour.

Training sessions cover all the components of the Design Center, including:
·      Marketing with the Design Center
·      Design Center product overview
·      Print, email and hosted marketing and distribution
·      Basic site navigation
·      Building a postcard
·      Using the Image Assistant and Phrase Assistant (this will save you tons of time!)
·      Painting a farm area with 5-Minute Marketing
·      Building a virtual flyer
·      Building an e-flyer
·      Hosting virtual tours and flyers
·      Web statistics

If you'd like to schedule a private training session for your office, we require a minimum of 5 agents, and scheduling one week in advance. Please email Training to schedule a time. Individual agents can sign up for regular trainings on the Free Training page. Regularly scheduled trainings currently are available each week: on Tuesdays at 1:00 PM Pacific, and Fridays at 10:00 AM Pacific.

Free Technical Support
Even after attending a training, sometimes questions arise and Imprev has a fully staffed Technical Support department ready to field agent calls and emails. Phone support is available from 6:00 AM PST to 6:00 PM PST, Monday through Friday. Email support is typically answered within an hour during regular business hours. The Design Center also features a robust FAQ section that helps users get answers to their questions on-demand. And of course, Support is always free.




 
"WOW! What a great tool for our real estate business! I love the fliers and my Team and I are most impressed with the web commercials. We are finding new uses for them every day. We are also finding them a great compliment to our VisualTours. Wait until our clients get a hold of the fliers!
We are consistently amazed by the ease of your system and quality products it produces. Imprev knows the value of time and money in the business. Thanks for impressing us with your quality to boot!"


The Gregg Gorman Team

Keller Williams, Naples, FL

"Imprev was the only vendor who had the necessary breadth of marketing tools and the sound technological capabilities to deliver the level of service and performance our agents had come to expect."

Carolyn Cheng

VP of Strategic Business Services, Royal LePage

"Imprev offers extraordinary multimedia and print presentations...the dynamic presentations help deliver exactly what our sellers deserve - results!"

Dolores Farmer

Vice President & Marketing Broker, Long & Foster, Roanoke, VA