 Training and Technical Support to Drive Agent Adoption
Free Agent Training
Agents are busy people. The last thing they have time to do is struggle and waste time trying to learn how to use a new resource. The Imprev Design Center is easy to use and the process is consistent - so no matter what type of marketing piece they are creating, the steps are the same. But to make the adoption process even easier, we offer free training webinars that will have your agents whizzing through the Design Center in under an hour. Training sessions cover all the components of the Design Center, including: · Marketing with the Design Center · Design Center product overview · Print, email and hosted marketing and distribution · Basic site navigation · Building a postcard · Using the Image Assistant and Phrase Assistant (this will save you tons of time!) · Painting a farm area with 5-Minute Marketing · Building a virtual flyer · Building an e-flyer · Hosting virtual tours and flyers · Web statistics If you'd like to schedule a private training session for your office, we require a minimum of 5 agents, and scheduling one week in advance. Please email Training to schedule a time. Individual agents can sign up for regular trainings on the Free Training page. Regularly scheduled trainings currently are available each week: on Tuesdays at 1:00 PM Pacific, and Fridays at 10:00 AM Pacific. Free Technical Support
Even after attending a training, sometimes questions arise and Imprev has a fully staffed Technical Support department ready to field agent calls and emails. Phone support is available from 6:00 AM PST to 6:00 PM PST, Monday through Friday. Email support is typically answered within an hour during regular business hours. The Design Center also features a robust FAQ section that helps users get answers to their questions on-demand. And of course, Support is always free. |
"I worked hard to build my reputation as a professional, and I won't compromise it with home made marketing tools. Imprev supports my business with agency quality sales and marketing tools.
I am extremely happy [with IMPREV]. My customers are happy and I love the service. I am very unique in the industry with the web commercials and the hand out CDs I put inside the homes." Deborah Blue Keller Williams, Marietta, GA
"The challenge for us was to ensure that the solution we chose would prove to be of value to our agents and properly reflect our market positioning and corporate brand. Most importantly, we wanted to work with a company that could deliver consistently high quality services. Therefore, we wanted to be unequivocally certain that whichever provider we chose could continually offer the level of service excellence and quality synonymous with the RE/MAX brand. We also wanted to be sure that once we looked under the hood, the technology was solid.
IMPREV answered all of our requirements with the highest marks. Not only is their technology solid, their reputation for excellence is non-par, and their commitment to providing quality, strategic marketing solutions is unchallenged. We're absolutely confident we made the right choice with IMPREV." Mark Schilling Regional Technology Director, RE/MAX of New Jersey
"I have over 100 listings, a lot of new construction. It was taking up too much time to make up my flyers. I decided - I've got to get Imprev.
It makes it much easier to do flyers in full color. Imprev's designs help me stand out and show clients what I can do. You can definitely tell the difference." Cindy Haas Davis Century 21, Bryan College Station, Texas |
